About Barhorst Insurance Group

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Texas since 1993!

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Barhorst Insurance Group

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Barhorst Insurance Group will be regarded as the best and most sought after provider of insurance
products in the United States.

Barhorst Insurance Group will help individuals, families, and businesses grow and protect their
assets.

The following are behaviors displayed by all Barhorst Insurance Group employees.

�Don't let profit get in the way of doing what is right for our customers.

�Always look for ways to make it easier for our customers to do business with us.

�Explain our policies and benefits rather than just selling the lowest price.

�Communicate with our customers.

�Always say thank you.

�Appreciate accomplishments and results.

�Empathy.

�Teamwork.

�Act with honesty and integrity.

�Be passionate.

�Grow professionally.

�Service our customers with a smile.

�Have a positive attitude.

�Be dedicated.

�Conduct yourself in a professional manner with customers and coworkers.

�Be confident in yourself.

�Trust your team to help you.

�Don't be afraid to use your team.

�Value candor.

�Respect one another.

�Choose a winning attitude.

�Have fun.

�Be accountable for your actions.

�Embrace technology and change.

�Listen to the needs of our customers.

�Golden rule: treat others as you would like others to treat you.

�Write thank-you notes/ send sympathy cards.

�Follow through with everything you tell customers you will do for them.

�Do it right the first time.

�Knowledge is power. Learn all you can and share.

�If you don't know or you're not sure - find out.

�Show patience.

�Take the extra step; make the extra effort.

�Be organized.

�Always compete ethically.

Warren E. Barhorst established the Barhorst Insurance Group (BIG)
in Houston, TX in 1993. In fifteen years, we have grown from one
agency in Northwest Houston to 28 storefronts across Texas. There
is an agency near you to handle all your insurance needs.

The principal assets of BIG are our people and our reputation. We
stress the team approach in everything we do. We have found that
our team of agents and customer service representatives produces
the best buying and service experience for our clients. The
dedication of our staff and the intense efforts they provide to satisfy
our clients are greater than one finds at most other insurance
companies.

Our policyholders number over 12,000 and include many who have
been associated with us since our inception. We take pride in getting
to know our clients on a one-to-one basis, and we handle their needs
as if they are family. Combining our old-fashioned values with new
technology and innovative ideas has been key to developing and
maintaining these relationships.

We take great pride in the professional quality of our work, and we
consider our size an asset. We are large enough to undertake the
largest project that any of our clients could contemplate, yet small
enough to maintain the quality of service that has contributed to the
success of our firm and benefited our clients.

Local honors included induction into the Aggie 100 by the Texas A&M
University Center for New Ventures and Entrepreneurship.

What you will find with our agency is a level of commitment and
service that surpasses any expectations that you may have. We
are fully staffed to handle all of your insurance needs. BIG is a full
service insurance operation and offers all lines of personal and
commercial insurance as well as financial services.

We pride ourselves on our level of service. It is important to us that
we truly know each of our customers and how we can best serve
you. Our personal service is exceptional and our products
competitive. You will find that at BIG, you hire an agent instead of
just purchasing a policy.

You can always be sure that you will receive the service that you
deserve from BIG. We will always serve our customers in a timely
and friendly manner and realize that you are the reason we are in
business. We look forward to helping you in any way we can.

Barhorst Insurance Group

8220 Jones Road

Suite 100

Houston, Texas 77065

Harris County, TX

(713) 856-5533

Toll Free: (800) 582-4368

Fax: (713) 856-5999

Agency accolades include the Flood Agency of the Year award from
FEMA's National Flood Insurance Program for 2004 and 2005 and
induction into the Aggie 100 by the Texas A&M University Center for
New Ventures and Enrepreneurship.